Privacy Policy

Prestance Lab ("we", "us", "our") operates the website prestancelab.com and the Prestance Lab application. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.

For any questions about this policy, contact us at: francois@prestancelab.com

We collect different types of information depending on how you interact with us:

• Website visitors: We use privacy-friendly analytics to understand how visitors interact with our site. We collect anonymized usage data such as page views, referral sources, and device types. We do not use third-party tracking cookies.
• Interactive demo: When you use the interactive demo on our homepage, we collect anonymized session metadata only — timestamps, exchange counts, and completion rates. We do not store the content of your messages beyond your active session (maximum 10 minutes).
• Booking a demo: When you schedule a call through our booking tool, we collect your name, email address, and company name. This data is processed by our scheduling provider (Calendly) under their own privacy policy.
• Email correspondence: When you contact us by email, we collect your name, email address, and the content of your message.

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and schedule meetings
• Understand how visitors interact with our website
• Ensure security and prevent abuse (e.g., rate limiting on the interactive demo)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. Our platform is built with multi-tenant data isolation from day one — each client's data is fully separated.

We use minimal, privacy-friendly analytics that do not require cookie consent under most jurisdictions. We do not use third-party advertising or tracking cookies. If this changes in the future, we will update this policy and implement appropriate consent mechanisms.

Under applicable data protection laws (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data

To exercise any of these rights, contact us at francois@prestancelab.com. We will respond within 30 days.

We retain your personal data only as long as necessary for the purposes described in this policy:

• Demo session metadata: Deleted after 90 days
• Booking information: Retained for 12 months after your last interaction
• Email correspondence: Retained for the duration of our business relationship
• Analytics data: Aggregated and anonymized, retained indefinitely

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.