For retail leaders

    The all-in-one retail performance platform.

    Pick the one number you need to grow this quarter. Conversion, units per sale, or a new collection. Prestance gets your team ready to sell it, and you see the impact on sales.

    Private by default  ·  EU AI Act compliant  ·  GDPR-aligned
    Built for premium retail teams
    Luxury MaisonsPrestige BeautyPremium RetailSportswearHospitalityPrivate BankingLuxury MaisonsPrestige BeautyPremium RetailSportswearHospitalityPrivate Banking
    The blind spot

    The register tells you what sold. It never tells you what was said.

    Your CRM knows every client. Your clienteling app logs every follow-up. But the thing that decides who buys and who walks out, the conversation in the store, is never recorded anywhere.

    Today, the best signal you have is mystery shopping. One visit, weeks late. Prestance reads what your team actually says to clients on live sales prep, every day, and shows you whether they are getting sharper on the number you want to move.

    ~80%
    of people who walk into a store leave without buying. The conversation decides it, and no system sees it.
    How it works

    Pick the number. We do the rest.

    You choose the one sales number you want to grow. Prestance points your whole store at it, from what the team gets sharp on to what the floor manager acts on.

    01 · Pick your number

    You set one commercial goal for the quarter.

    Conversion. Units per sale. Sell-through on a new collection. One number, three months.

    02 · The team gets sharp on it

    Sales prep zooms in on what moves that number.

    If conversion is the goal, the team gets sharp on closing hesitant clients. If it's the new collection, they get sharp on pitching it. Every day, in three minutes, on their phone.

    03 · Managers know what to act on

    Each floor manager gets a short, per-person list.

    No generic checklist. Your manager walks in knowing what to reinforce with each advisor this week, and why.

    04 · You see it in sales

    You watch the number move, week by week.

    The number you picked is the number you track. Stores on Prestance vs stores that aren't.

    Where readiness happens

    Your team gets sharp before they walk the floor.

    They run through real client situations with an AI that knows your scenarios and your brand voice. The hard conversation happens here first, not in front of a client.

    Private by default. Advisors run their reps alone. Managers see how the team is doing overall, never a recording of one person. Honest reps need trust, so we built the system that way.
    Client situation · anniversary gift, hesitating

    "It's beautiful, but… it's a lot more than I planned to spend."

    Advisor · live prep

    "Of course. May I ask what she loves? An anniversary deserves the right piece, not the fastest one. Let me show you two ways to think about it."

    What Prestance told the advisor afterYou handled the hesitation without dropping the price, and you brought it back to the occasion. That's on brand. Next time, tell the story of the piece before you talk about price.
    The deliverable

    After the pilot, you stop guessing.

    Every pilot ends with a report like this one. Built with your brand, in your words, on the selling behaviours that matter to your house. One row per behaviour, week one and again at the end, per advisor and per store. The numbers below are made up. The way we measure is real.

    Team scores · week 1 vs week 8+25 points
    Telling the story of the brand4274 +32
    Understanding what the client wants5778 +21
    Handling hesitation and objections5476 +22
    Selling across categories4363 +20
    Following up after the visit3262 +30
    Sample report · made-up brand · made-up numbers
    Proof

    No borrowed logos. No made-up numbers.

    Our first pilots start this summer. We measure your chosen number at the start, the stores on Prestance run it for a few months, and we show you what happened in sales. First real sales results land in autumn 2026.

    Until then, bring us one situation your team finds hard. In 30 minutes we will show you how Prestance handles it and how we would measure the impact on sales.

    Who it's for

    Built for the people who own the number.

    Retail Directors and Store Directors

    You own the sales number. Pick what you want to grow this quarter (conversion, units per sale, a new collection) and your whole store gets pointed at it: what the team gets sharp on, what your floor manager acts on, what everyone hears each morning. You see the result in sales.

    Chief Retail and Chief Client Officers

    One platform for every store in the network. See how ready every advisor is to sell. Point the whole company at the same commercial priority when it matters: a launch, an activation, the retail calendar.

    Retail Excellence and Training Directors

    Not another training tool. Prestance gives your team a way to keep sales behaviours sharp between programs, and hands every floor manager a per-advisor list of what to reinforce, tied to the number the store is trying to grow.

    Where it works

    For any brand that sells through people.

    Luxury Maisons·Prestige Beauty·Premium Retail·Sportswear·Hospitality·Private Banking
    FAQ

    The two questions we get most.

    Is this a training platform?

    No. Prestance is a retail performance platform. Training programs teach skills once. Prestance keeps sales behaviours sharp between programs, points your store at one commercial number, and shows you the impact in sales. If you already run training and have retail coaches, keep them. Prestance sits next to them and tells your floor managers what to reinforce with each advisor this week.

    How do you measure impact?

    On the sales number you picked. In a pilot, we write down where you are today, some of your stores run Prestance for a few months, and we compare. Underneath the sales number, we also track how ready each advisor is to sell, so you can see the change coming before it shows up at the register. First pilot results land in autumn 2026.

    Pick the number. We do the rest.

    Thirty minutes. Bring the one sales number you want to grow. We will show you what Prestance does with it.

    Book a demo

    Not ready for a call? Write to francois@prestancelab.com